Soft skills training for employees is a structured program that improves how people communicate, collaborate, manage themselves and handle workplace situations. It covers communication, teamwork, emotional intelligence, time management and professionalism through practice and feedback. Bodhih runs it as a 2-day in-person workshop or five 3-hour live virtual sessions, with a 90-day follow-up.
- Delivered in person at your location or as live virtual sessions
- Designed with the ADDIE model and evaluated for behaviour change
- Offered by Bodhih since 2008 to 2,000+ organisations across 7 regions
Where and how: soft skills training as an in-person workshop in Bengaluru, Mumbai, Delhi NCR, Gurugram, Hyderabad, Chennai, Pune, Kolkata, Ahmedabad and Jaipur; as a live online course; or delivered overseas in Dubai, Singapore and across the Middle East, Asia and Africa.
Last reviewed by Siddharthan VGJ, Founder · Bodhih Training, Bengaluru
We design behavioural skills training that strengthens how people think, interact, & lead creating measurable impact on culture, collaboration, and long-term business outcomes.
Behavioural skills are at the core of how individuals perform, collaborate, and grow within organisations. At Bodhih, our Behavioural Skills Training programs are designed to strengthen the attitudes, habits, and interpersonal behaviours that directly influence workplace effectiveness, leadership capability, and organisational culture.
Behavioural skills training includes areas such as goal setting, personal effectiveness, customer orientation, transactional analysis, positive mental attitude, team building, emotional intelligence, and collaboration.
These skills determine how people respond to challenges, work with others, and contribute meaningfully to shared goals.
Whether for start-ups or large enterprises, across industries and roles, behavioural skills remain one of the most powerful differentiators between average performance and sustained excellence.
The Premise of Behavioural Skills Training
Behavioural skills define and reinforce a company’s culture. While systems and processes enable structure, it is people behaviour that determines outcomes. Organisations with strong behavioural foundations are better positioned to collaborate effectively, resolve conflicts, adapt to change, and maintain consistent performance.
Building behavioural skills requires deliberate focus, time, and reinforcement. This includes hiring individuals aligned with organisational values, nurturing role models who demonstrate desired behaviours, recognising positive actions, and creating internal mechanisms that encourage behavioural excellence.
At Bodhih, we believe that behavioural skills are not innate traits—they are learnable capabilities developed through structured training, practice, reflection, and feedback.
Why Behavioural Skills Training Is Critical Today
High employee attrition, rising hiring costs, and disengaged teams are common challenges faced by modern organisations. A widely accepted truth in the corporate world is that employees often join organisations for roles but leave due to managers and work culture.
Investing in behavioural skills training equips executives, managers, supervisors, and team members with the skills required to build trust, improve communication, and foster positive workplace relationships. These skills directly impact productivity, engagement, retention, and long-term business growth.
Positive behavioural patterns create psychologically safe environments where people feel valued, heard, and motivated to perform.
Core Behavioural Skills We Focus On
While behavioural skills cover a wide spectrum, Bodhih’s programs focus on the most critical and high-impact capabilities, including:
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Time and goal management
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Emotional intelligence and self-awareness
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Proactiveness and initiative
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Conflict resolution and problem-solving
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Team bonding and collaboration
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Customer service orientation
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Stress management and resilience
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Networking and relationship building
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Work-life balance and personal effectiveness
These skills are contextualised to real workplace challenges & adapted to organisational needs.
Levels of Behavioural Skills Training
Bodhih’s Behavioural Skills Training programs are categorised into three levels based on experience and skill maturity:
Beginner Level
Focuses on foundational skills such as workplace etiquette, grooming, campus-to-corporate transition, time management, and basic communication.
Intermediate Level
Covers customer service excellence, goal setting, positive mental attitude, effective listening, collaboration, and team dynamics.
Advanced Level
Targets higher-order competencies such as creativity, analytical thinking, emotional mastery, work-life balance, and accelerated learning for leadership roles.
How Participants Gain from Bodhih’s Behavioural Skills Training
All Bodhih programs are designed using the ADDIE instructional model—Analyse, Design, Develop, Implement, and Evaluate. Each workshop experience is solution-focused and incorporates blended learning methodologies such as:
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Role plays and simulations
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Group exercises and discussions
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Case studies and real-world examples
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Individual reflection activities
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Videos and facilitator-led insights
In addition to ADDIE, our programs leverage experiential adult learning principles—concrete experience, reflective observation, abstract conceptualisation, and active experimentation—to ensure learning translates into action.
Advanced modules also push participants beyond comfort zones through hands-on challenges that encourage experimentation, reflection, and continuous improvement.
The Bodhih Edge in Behavioural Skills Training
Bodhih’s Behavioural Skills Training programs bring a deep, 360-degree focus on behavioural development. Our facilitators draw clear connections between self-management, emotional intelligence, ethical decision-making, social awareness, and relationship-building skills.
With extensive experience in the behavioural training space, Bodhih integrates research-backed insights, current best practices, and real-world application. Non-technical skills play a large part in workplace success, and our programs are designed with this reality at the core.
Our approach combines instruction, modelling, rehearsal, and feedback to ensure behavioural skills are not just learned, but sustained and embedded into daily work practices.
Delivering Measurable Impact
Bodhih’s Behavioural Skills Training suite empowers individuals, teams, and organisations to achieve their goals by strengthening human capability alongside technical expertise. The result is improved collaboration, stronger leadership pipelines, healthier work cultures, and more resilient, high-performing teams.
Enhancing Personal Effectiveness
Emotional Intelligence at Workplace
Self Awareness and Behavioral Effectiveness For Leaders
Positive Mental Attitude
Handling Challenging Customers
Positivity at Workplace
Interpersonal Effectiveness
The People Side of Change Management
Work-Life-Balance
Self Motivation for Excellence
Using Psychometric Assessments for Effectiveness
What is soft skills training?
Soft skills training is workplace learning that builds the interpersonal and personal skills that decide how people work with others: communication, teamwork, emotional intelligence, time management, problem-solving, adaptability and professionalism. Unlike technical training, it changes behaviour, so it needs practice, feedback and follow-up rather than content alone.
Bodhih uses "soft skills" and "behavioural skills" for the same family of skills. Soft skills training for employees at Bodhih is customised to the level of the group, from freshers to senior professionals, and to the situations they face at work.
Soft skills we train
| Skill area | Programs |
|---|---|
| Communication | Communication skills training, business email etiquette, interpersonal skills |
| Working with others | Team building, negotiation skills, emotional intelligence at the workplace |
| Personal effectiveness | Time management, accountability at work, workplace resilience, growth mindset |
| Thinking skills | Critical thinking, problem solving and decision making |
| Professional image | Business etiquette and professional grooming, professionalism at the workplace, personal branding |
| New joiners | Campus to corporate training for freshers and graduate hires |
Teams in Bengaluru can also see soft skills training in Bangalore.
How Bodhih makes soft skills training stick
- Diagnose: a short needs analysis and, where useful, a baseline assessment on AssessAll.
- Practise: short inputs, then role-plays, simulations and real workplace scenarios with feedback.
- Apply: each participant leaves with an action plan and practice tasks for the following weeks.
- Reinforce: manager check-ins, nudges and optional follow-up sessions.
- Measure: post-program assessment and feedback from managers, compared with the baseline.
Sample training plan: 2-day hands-on design
This two-day design builds the everyday behaviours that decide how people perform together: setting goals, managing time, taking initiative, handling emotions, resolving conflict, collaborating and serving customers. Each participant chooses one behaviour they want to be known for and one real workplace challenge, and works on both throughout. Activities include a goal-setting sprint, a proactiveness challenge, emotion and conflict drills, a customer moment role-play and a team build. The capstone is a day-in-the-life simulation that tests every skill at once.
Participants can set clear goals, manage their time, take initiative and stay steady when emotions run high.
- 09:30–10:00The behaviour I want to be known forEnergiser
- 10:00–11:00Goals that pass the testBuild sprint
- 11:15–12:00Where did my week go?Diagnostic
- 12:00–13:00Don't wait to be askedGroup challenge
- 13:45–14:15Behind the behaviourConcept burst
- 14:15–15:15Calm under pressureSkill drill
- 15:30–16:45Attitude in actionCase clinic
- 16:45–17:30What I noticed about myselfReflection
Participants can resolve a real conflict, collaborate across teams, serve customers well and handle a complex day with composure.
- 09:30–10:00Blind buildEnergiser
- 10:00–11:00The conflict I have been avoidingReal-play
- 11:15–12:15Across the siloBusiness game
- 12:15–13:00The customer momentRole-play
- 13:45–14:30Network mapBuild sprint
- 14:30–15:30A day in the lifeSimulation
- 15:45–16:30Feedback circleFeedback round
- 16:30–17:30My 90-day behaviour planAction planning
Every session’s activity, timings, outputs and materials, plus pre-work, a 90-day reinforcement plan and how impact is measured. Free, emailed to you instantly.
Recommended: 2 days in person (09:30–17:30) at your location in India, or 5 × 3-hour live virtual sessions, plus a 90-day follow-up; modules can be reshaped for beginner, intermediate or advanced cohorts. A sample design: every Bodhih program is customised after a short needs analysis.
How long is behavioural skills training?
The recommended design is two days in person, from 09:30 to 17:30, at your location in India, followed by a 90-day plan. It also runs as five live virtual sessions of three hours each over three weeks. Modules can be reshaped for beginner, intermediate or advanced cohorts.
What activities are included in behavioural skills training?
Participants work on one behaviour they want to be known for and one real challenge. They run a goal-setting sprint, audit their week, pitch an initiative, practise calm responses, rehearse a real conflict conversation, play a cross-team business game and face a day-in-the-life simulation at a fictional IT services firm.
Frequently asked questions
How much does soft skills training cost in India?
Bodhih quotes soft skills training per batch after a short needs analysis, because duration, customisation, cohort size, format, travel and assessments change the cost. The sample design is two days for 15 to 25 participants. For published market reference points and a worked budget, see Bodhih's guide to corporate training cost in India.
What is soft skills training for employees?
Soft skills training for employees is a structured program that improves how people communicate, collaborate, manage themselves and handle workplace situations. It covers skills such as communication, teamwork, emotional intelligence, time management and professionalism, and uses practice and feedback to change behaviour.
Which soft skills matter most at work?
Communication, collaboration, problem-solving, adaptability and emotional intelligence come up most often in employer surveys. The right priorities for your team depend on their roles; Bodhih starts with a short needs analysis to choose the three or four skills that will make the biggest difference.
What is the difference between soft skills and behavioural skills training?
In practice they cover the same ground. "Soft skills" is the common term; "behavioural skills" emphasises that the goal is a visible change in behaviour at work. Bodhih's programs are designed and measured on that behaviour change.
How long does soft skills training take?
Single-skill workshops run half a day to two days. Broader soft skills programs are usually delivered as a series of shorter sessions over four to eight weeks, so participants can practise between sessions.
Can soft skills training be delivered online?
Yes. Bodhih runs live virtual soft skills training in two to three-hour sessions with breakout role-plays, and blended programs that add self-paced learning on Bodhih.org between sessions.
Can soft skills be measured?
Yes. Bodhih uses AssessAll's AI-graded assessments before and after a program, along with manager observations and participant action plans, to show change in specific skills.
Do you offer soft skills training for freshers?
Yes. Our campus to corporate training helps freshers and graduate hires build professionalism, business communication, email etiquette, teamwork and ownership in their first months at work.