Business Email Etiquette Training

What is the premise of professional email etiquette workshop?

In today’s world, it is essential to have certain key communication skills in the workplace. There are a vast number of professionals in the country today who are second language speakers of English, but are expected to perform & deliver in a corporate environment dominated by English. Unfortunately, perceptions are important, and incorrect grammar and lack of confidence are sometimes seen as an indication of low intelligence.

Bodhih’s workshop on business email etiquette and rules is an effort to bridge the skill gaps in effective English language skills required at the workplace. Designed specially to meet the needs of working professionals, it delivers essential learning in English language & its usage to improve upon spoken & written communication.

Email etiquette importance is the core of the first module of the workshop

The broad learning outcomes of the email writing training are to develop writing skills that can be applied to any type of business writing, articulating in presenting thoughts, feeling and ideas, clearly and effectively. It guides participants to think before they begin, understand the basics and use words selectively to express or impress or both and finally master grammar and punctuation.

Bodhih’s facilitators are seasoned professionals who create linkages between skills picked up in the workshops and then to apply them in participant’s current roles.

This is done through specific illustrations and analogies and is true for the first session at the business email etiquette and rules – Fundamentals of Written communication.

In this module, through facilitator led presentations, sample exercises and group discussions, the participants are familiarised with the various aspects of use and abuse of email communications. Learners are handed over checklists to work through a class exercise, that includes individual sharing and debrief. The exhaustive list summarises the exact purposes where emails are most useful, what are the elements that make up good emails, what are the broad global etiquette and rules that govern email writing.

Email etiquette in the workplace derives its importance from the email structure because most professionals are hard pressed for time.

The next module called “structure of an email” is a detailed deep dive by the tenured Bodhih’s facilitator on subject line (including cc, and bcc), the salutation, body, signature, attachments, disclaimer, email tools, and recalling an email as also reminder emails. The participants through sample emails and facilitator presentations, discover and freeze an acceptable format to write business emails.

At Bodhih, Business Email writing etiquette and rules is a popular session that is part of a larger Communication skills training suite.

The session brings latest research done on Email writing best practices from across renowned employers across the globe.

The heart of Bodhih’s Business Email writing etiquette and rules program lies in the powerful session that dissects the topic of Case studies that showcase the best and worst of email writing.

Led through a case study, and group discussions, class participants gather information on the various email habits.

The exhaustive list makes for an insightful discussion on with class learners debating through real life experiences.

Bodhih’s facilitator uses individual reflection, group discussion and caselet(s) to surface interdepartmental scenarios. Through rich illustrations and real-life simulations, Bodhih’s participants appreciate the nuances of superior-subordinate email exchanges. The specific discussions bring to attention the appropriate communication styles needed to deliver effective email communications. Necessary orientation is discussed by the seasoned Bodhih’s facilitator like – Control Vs Problem orientation, Neutrality Vs Empathy, Superiority Vs Equality, Certainty Vs Contingency. These are all examples of the various paradigms used to manage employee performance discussions through a positive and empowering attitude.

The class learns to assess various situational variables as managing complaints, negative experience, and also constructive feedback.

How would you gain from Professional Email writing etiquette and rules workshops at Bodhih?

Bodhih customizes its email etiquette for professionals’ programs along the ADDIE model. Workshop experiences are analysed, designed, developed and delivered that are solution focused and include a range of blended training pedagogy such as role plays, group exercises, self-assessment tools, management games, individual activities, videos, case studies, facilitation, discussions and more.

In addition to the ADDIE model, the Business Email etiquette in the office training takes advantage of the experiential adult-learning process of concrete experience – reflective observation – abstract conceptualization – active experimentation.

The edge in Bodhih’s Business Email writing etiquette and rules session comes from researched industry learnings, current best practices and academic insights. The workshop takeaways ensure that learnings are grasped and applied at all levels within a company and its individuals. The long term benefits are to institutionalise Employee Performance processes by embedding standardized processes to leverage the dos and donts of the practice and also experimenting with various writers’ mindsets

What is Bodhih’s promise on Business Email writing etiquette and rules in the workplace programs?

Managers across industries and functions and executive level participants who have attended Bodhih’s sessions on Employee Performance talk of the changed individual and team behaviours, namely, writing accurately under pressure, that is high on assertiveness, and yet is safeguarding of relationships.

Frequently asked questions