Stakeholder Management Skills

What is the importance of Stakeholder Management?

Every project – no matter how small or complex – needs continuous input from people that are connected with it or have stake in it. The usual requirements from such people are investment, resources, skills and their time. Stakeholder Management is the process of engaging with people that have stakes in the opportunity, project, investment, that you are managing and maintaining a good relationship with them. There will be different stakeholders in different capacities, with varying levels of influence and all of them have to be managed intelligently.

Bodhih’s workshop on Stakeholder Management uses modules that are targeted on developing stakeholder strategy, planning stakeholder communications, considering Stakeholder Management approach, identifying the messaging used for Stakeholder Management, and implementing plan with measurements.

Bodhih’s workshop on Stakeholder Management covers Stakeholder Management tools, Stakeholder Management matrix, Stakeholder Management training, Stakeholder Management engagement, Stakeholder Management strategy matrix, and finishes with Stakeholder Management best practices.

What are the learning outcomes from Bodhih’s Stakeholder Management workshop?

Bodhih’s workshop on Stakeholder Management skills is targeted on increasing understanding of stakeholder communication approaches, proactive consulting for problem solving, understanding the various behaviour styles and approaches needed for managing stakeholders, planning details of managing time and resources, and overall risk management of the relationship.

What are the key focus areas for Bodhih’s workshop on Stakeholder Management?

The focus areas that Bodhih’s facilitator brings alive with class presentations, videos, management games, workbook activity, and group discussions and individual reflection are – using communication styles, outcome-based communication, learning styles (Visual – Auditory, Kinaesthetic), outcome-based management, and managing conflicts.

Bodhih’s program on Stakeholder Management strategies begins by sensitizing participants to the communication cycle and the process with its elements.

With the help of a facilitator led presentation and class discussion, learners unravel how the encoding and decoding creates chaos in the communication process, how effective communications takes absolute responsibility for the communication situation, not blaming others for misunderstandings, building flexibility in the communication process, and establishing positivity into stakeholder relationships. Participants are taught on the ability to ask questions that get the appropriate responses ensuring that the meaning is the same.

The key components of Stakeholder Management skills workshop are explained within the module – outcome-based communications.

Through individual activity, group discussion, videos, and facilitator led presentation, participants are coached on the aspects of – know what you want when communicating with stakeholders, outcome-based thinking model, and values determination model. Through Maslow’s hierarchy model, Bodhih’s facilitator explains the various tiers of what stakeholder’s needs might be in a specific situation. A case-study is used to highlight how in real life we are to use specific outcomes and understanding the values to communicate to stakeholders.

By the end of the session, participants through their workbook activity map out a clear view of the essential outcomes that they expect from their stakeholders, and also the approaches through which they would use this understanding as basis for stakeholder engagement, adjusting for differences along the way.

Stakeholder Management strategy demands a sound approach to building business relationships. Class participants’ role-play multiple scenarios to understand the barriers and threats to stakeholder engagement and relationship. Along with Bodhih’s facilitator, the group brainstorms to find out how they can combat personality-triggered conflicts that can undermine the relationship building process.

In Bodhih’s Stakeholder Management plan workshop, the tenured facilitator through real world example and videos, highlights the importance of using VAK learning styles for a deeper Stakeholder Management approach.

Class participants undertake an assessment to understand if they lean towards Visual, or auditory or kinaesthetic style of learning. This analysis is helpful for learners (through self-reflection) on how they can boost their interpersonal communication abilities.

Bodhih’s facilitators are seasoned professionals who create linkages between skills picked up in the workshops and then to apply them in participant’s current roles.

This is done through specific illustrations and analogies and is true for the session at Stakeholder Management at work – managing conflict.

Bodhih’s workshop on Stakeholder Management strategy deep-dives on reasons for conflict and mitigating them.

Various tools are used to identify how and where conflicts happen and through role-plays class participants are evaluated on their capacity to assess the needs of the stakeholders, understand the negotiables involved, and apply the relevant conflict resolution strategy. Bodhih’s facilitator uses real world examples, instructs participants to probe stakeholder’s interests and build collaborative steps to solve problems collaboratively.

Through class activity, and personal reflection, learners next comprehend the fundamentals of being assertive with their stakeholders. The module focusses on handing emotions in self and others, how to master the fundamentals of power talk, and also handling high-stakes conversations. Role plays are used for participants to assess on their capacity to choose an appropriate assertiveness technique and apply them to achieve desired objectives. The deep dives are done by the class, on handling nuances like – handling disagreements, criticisms, bad news, Saying No and tooting their own horn.

At Bodhih, Stakeholder Management skills program is a much sought-after session that is part of a larger leadership suite.

The session brings latest research done on Stakeholder Management strategy & plan, and best practices sourced from the renowned management consulting companies of the world.

The heart of Bodhih’s Stakeholder Management techniques program lies in the powerful session of consolidating learnings through customizing the principles to individual use.

How would you gain from Stakeholder Management approaches program at Bodhih?

Bodhih customizes its Stakeholder Management strategy program along the ADDIE model. Workshop experiences are analysed, designed, developed and delivered that are solution focused and include a range of blended training pedagogy such as role plays, group exercises, self-assessment tools, management games, individual activities, videos, case studies, facilitation, discussions and more.

In addition to the ADDIE model, the Stakeholder Management plan session takes advantage of the experiential adult-learning process of concrete experience – reflective observation – abstract conceptualization – active experimentation.

The edge in Bodhih’s Stakeholder Management skills workshop comes from researched industry learnings, current best practices and academic insights that ensures Stakeholder Management techniques are grasped and applied by chosen individuals. The long-term benefits are to institutionalise skills by embedding understanding of communication styles, value assessment, managing differences, building enhanced interpersonal skills by understand self-learning styles, and finally conflict resolution abilities.

What is Bodhih’s promise on Stakeholder Management strategy courses?

Managers across industries and functions and executive level participants who have attended Bodhih’s sessions on Stakeholder Management techniques talk about enhanced ability to demonstrate higher mastery in communicating vision and execution elements, handling high-stakes conversations with higher control of emotions and finally, messaging precise stakeholder needs for maximum outcome realisation.

Frequently asked questions