Communicating with Impact
Table of Contents
Communicating with impact, Communications impact
Communicating with impact combines assertiveness, effectiveness, and using your voice to say it right.
Communication is a catchall term. Although it means the ability to write, speak, present information effectively and persuasively, it can often involve levels. At one end of the spectrum communication means clear and intelligible exchange of information and actively listening and then communication is also about succinct accurate, confident presentation of work, and to convey complex matters in understandable forms to demonstrating the ability to respond to arguments and challenging situations. Then on a higher scale is communication when the communicator recognizes the importance of timing in planning and delivering communications and also be able to empathize with audience needs and
anticipate reactions.
Communicating with impact is the uppermost levels described above.
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Why is Communicating with Impact important in today’s business environment?
At Bodhih, the focal point in communicating with impact means to use all three modes of learning (visual, auditory and kinaesthetic) in mastering both the verbal and non-verbal modes of communication. Communications impact happens when speakers use multiple forms of listening – appreciative listening, empathetic listening, comprehensive listening, critical listening and sympathetic listening. If these skill sets are learnt and demonstrated in the marketplace, the gains in interpersonal relationships are manifold, which over time accrue in positive business results and outcomes.
What does Bodhih’s Communicating with Impact training cover?
At its core, communicating with impact workshop explores various skillsets associated with listening (reflecting, encouraging, summarizing, clarifying, restating, validating) and mastering interpretation of non-verbal behaviour, maximizing the written word, asking the right questions, and demonstrating assertiveness by using the voice right (“saying the right word”)
Communicating with Impact and Influence requires active listening.
Kicking off with class exercises and presentations, Bodhih’s Communicating with Impact program educates participants on how to develop an appreciation for listening in two distinct ways – top down and bottom up. Top down is when we infer meaning from contextual clues and linking the spoken messages with various types of prior messages we hold. Bottom up listening involves using our knowledge of language and the ability to process acoustic signals to make sense of the sounds of speech that is presented to us.
Learners through insightful analysis discover various listening styles. The class facilitator through illustrations and video presentations surfaces the strengths and weaknesses associated with these styles. There is a class assessment that enables a closer look for the learners to understand how their preparations for pre-listening and post-listening readiness measures up. The session also has a role-play element as well that reinforces these lessons for later use.
Communicating with impact course is important for stronger leadership influence and that comes with practice of positive language.
The next session is focussed on emphasizing the use of positive language in our communications. There are examples of negative and positive phrases that the learners experiment with, and draw conclusions in the class discussions.
Bodhih’s facilitators are seasoned professionals who create linkages between skills picked up in the workshops and then to apply them in participant’s current roles. This is done through specific illustrations and analogies and is true for the next session at the Communicating with Impact training – The written word.
This session uses class exercises, games, role play and facilitator led presentations to bring out the various ways to unleash the power of the written word. The module points to multiple resources like online libraries, organizing thoughts, taking time to formulate impactful sentences, writing in first person to convey intensity of thought and always to proof read before dispatch.
At Bodhih, communicating with impact competency is a popular session that is part of a larger Communication skills training suite.
The session draws richly from research done impactful communication styles and structures and also recommended material on building individual’s personal effectiveness through communication.
The heart of the communicating with impact workshop lies in the insightful session that highlights questioning techniques.
This section highlights open and closed ended questions. When and how to precisely use these two types in internal and external situations. Along with their definitions, learners gather more knowledge to probing questions and study in detail (with examples) when probing questions are specifically used for clarifications, purpose, relevance, completeness and accuracy, repetition, examples, extension, evaluation and emotions.
How would you gain from India’s best Training Communication Skills workshop at Bodhih?
Bodhih customizes its communications with Impact training programs along the ADDIE model. Workshop experiences are analysed, designed, developed and delivered that are solution focused and include a range of blended training pedagogy such as role plays, group exercises, self-assessment tools, management games, individual activities, videos, case studies, facilitation, discussions and more.
In addition to the ADDIE model, the Communicating with Impact workshop takes advantage of the experiential adult-learning process of concrete experience – reflective observation – abstract conceptualization – active experimentation.
The edge in Bodhih’s Communicating with Impact course comes from researched industry learnings, current best practices and academic insights. The work shop takeaways ensure that learnings are grasped and applied at all levels within a company and its individuals. The long term benefits are to institutionalise Communicating with Impact by embedding active listening techniques, questioning etiquettes, best practices for demonstrating assertiveness, and using precise ways for writing effective emails.
What is Bodhih’s promise on Communications with Impact training?
Managers across industries and functions and executive level participants who have attended Bodhih’s sessions on Communicating with Impact talk of the changed individual and team behaviours, namely, how employees demonstrate superior articulation and assertiveness in their verbal and non-verbal modes of communication.