If behavioural skills essentially mean those that determine your interpersonal interactions at work, then there is no doubt that they are vital for success at work. Without them, you could experience conflicts with co-workers and managers, fail to get work done from your team and also experience a drop in personal productivity.
Some of the key behaviours that help people to move up the corporate ladder are:
- Self-Motivation – This behaviour makes someone work hard and move ahead without any sort of external intervention. It is what moves someone to take action out of their own interest and willingness.
- Building Rapport – This behaviour makes someone connect brilliantly with another. Some parts of this behaviour are about who you are while several dimensions of building rapport are trained and acquired qualities.
- Empathy – This behaviour makes people more understanding towards what others are going through. The clichéd ability to put yourself in someone else’s shoes. A behaviour that is more commonly seen among individuals who actually care to understand the other’s perspective.
- Discipline – The behaviour that gets developed if you join the army or air force or for that matter any of our corporate organizations that have commanders walking around. Over time, either through force or willingness, new behaviours are demonstrated.
– Vinesh Sukumaran, Principal Consultant
