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Interviewing skills is more than asking the right questions

Interviewing skills only begins with effective questioning techniques. Best of Breed Interviewing skills programs include competencies, market research, pipeline and risk management, and job-negotiation skills.

What is the premise of Bodhih’s Interviewing Techniques for employers?

Interviewing skills are part of the larger recruitment process that should include technical skills assessment/tests, psychometric evaluation, group discussions and multiple interviews by peers, line managers, HR and executive officers.

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What is the Interviewing process and the obvious interviewing skills and tips?

The usual market understanding of interviewing skills is centred on preparing and building rapport with the candidate, progressing to ask him or her to make a presentation, thereafter, formulating the questions round for assessing – experience, competence and hypothetical based questions. Next, the candidate is allowed time and space to ask clarifying questions. Finally, the interview panel adjourns to work out the individual scores and qualitative merits of each interviewee. Broadly speaking, interviewing skills are three-fold – effective listening skills, emotional intelligence, and effective questioning skills.

When it comes to identifying the right hire, the mentioned techniques and stages barely scratch the surface.

Hiring Managers who want to deep dive into the holistic system of selecting right candidates with an understanding of competency-based probing, contextual variables involved in a hiring – negotiation discussion, leveraging market intelligence, maximizing internal hire-pipeline, and contain risks intelligently, would find immense value in Bodhih flagship workshop : ‘Hire Right – Interviewing Skills’

Bodhih’s program on Interviewing Skills for Hiring Managers kick starts with facilitator led presentation, and flowcharts to build a detailed visual that paints the importance of a competency based interview. Attention is focussed on the interview format – structure – ways of gathering information – and arriving at summary conclusions. Learners get into role-plays to next appreciate that ‘it is all in the questions.

Questions to ask, to avoid and deep dive questions are understood through the concepts of open, close ended, probing, leading, and other questioning techniques. The powerful session guides participants in framing competency-based questions that bypasses considerations of gender, personal choices and other bias areas.

One effective way of conducting competency based Interviewing session is to use the STAR technique. At Bodhih, interviewing skills for interviewers training class participants are taken through the paces to understand and practice the STAR framework to gather all relevant information about a specific capability that the job requires – Situation (Set the background and context), Task (Describe the purpose), Action (The actions taken) and Result (outcomes achieved)

Bodhih’s facilitators are seasoned professionals who create linkages between skills picked up in the workshops and then to apply them in participant’s current roles.

This is done through specific illustrations and analogies and is true for the next session at the Interviewing techniques for Managers – setting context and preparing for a negotiation discussion.

Through facilitator led presentations and group discussions, participants are familiarised with the various elements (salary, joining time, time frames, job role, job title etc.) that is used in a talent acquisition negotiation scenario. The negotiation process, styles, and understanding one’s own style is explored in depth with class exercises and feedback.

At Bodhih, Interviewing Skills practice and techniques is a popular session that is part of a larger HR skills training suite.

The session draws richly from research done on 360-degree practices of hiring right candidates and also published insights on Interviewing mindsets.

The heart of Bodhih’s Interviewing Skills for Hiring Managers program lies in the powerful session that dissects the topic of leveraging market intelligence and optimizing pipeline and risk management.

Led through a case study, participants gather relevant industry intelligence, map competition, check for skill availability, factor in attrition rates, make a hiring plan and build in their research for the passive talent pool.

Next, Bodhih facilitator uses group discussion and case study to surface collaboration techniques with internal HR teams to source candidates.

Through rich illustrations and real-life simulations, class participants appreciate how to assess various hiring risks such as low-quality hires, increased costs per hire, and the high filtration rate. Next, brainstorming exercises by the learners, unearths many of the risk mitigation plan initiatives.

How would you gain from India’s best Interviewing skills for Hiring Managers Program at Bodhih?

Bodhih customizes its ‘Hire Right – Interviewing techniques’ program along the ADDIE model. Workshop experiences are analysed, designed, developed and delivered that are solution focused and include a range of blended training pedagogy such as role plays, group exercises, self-assessment tools, management games, individual activities, videos, case studies, facilitation, discussions and more.

In addition to the ADDIE model, the Interviewing techniques for employers course takes advantage of the experiential adult-learning process of concrete experience – reflective observation – abstract conceptualization – active experimentation.

The edge in Bodhih’s Interviewing skills in counselling workshops comes from researched industry learnings, current best practices and academic insights. The workshop takeaways ensure that learnings are grasped and applied at all levels within a company and its individuals. The long-term benefits are to institutionalise interviewing skills for interviewers by embedding effective competency based probing techniques, empathic listening skills, preparing and synchronising an organization wide hiring plan with add-ons of market intelligence, risk and capability assessment practices.

What is Bodhih’s promise on Interviewing Skills training for managers’ programs?

Managers across industries and functions and executive level participants who have attended Bodhih’s sessions on Interviewing skills and tips talk of the changed individual and team behaviours, namely, demonstrating reliance on STAR hiring techniques, increasing preparation around competency based scoring and also capitalizing on various (internal and external) talent acquisition channels.

 

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