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What is the focus of Competency-based Interviewing Skills for Managers?

Try answering the following questions from your recent experience – Is your department or organization losing vital time and efficiency in making hiring decisions? Are your hiring processes structured or unstructured? Do they welcome diversity in hires? Or are they influenced by the interviewer’s bias? Do your hiring steps consider the performances of past or current employees who were/are successful in that role? Do your hiring processes contribute to other talent lifecycles practices like succession planning and resource allocation further down the road? If there are areas that you are unsure about, then in all probability you need to attend an interview skills training program.

At Bodhih’s workshop on Competency-based Interviewing Skills, all these questions receive in-depth discussion and rigorous attention.

First, let us understand what precisely is meant by the word competency.

Competencies are skills or knowledge that lead to superior performance. They are formed through an individual/organization’s knowledge, and abilities providing a framework for distinguishing between poor performance and exceptional performance. Competencies can apply at organizational, individual, team, occupational and functional levels. Competencies are individual abilities or characteristics that are key to effectiveness at work. Some examples of competencies include – Adaptability, Commitment, Creativity, Motivation, Foresight, Leadership, Independence, Emotional stability, Analytical reasoning, and Communication skills.

At Bodhih, Competency-based Interviewing Skills is a popular training that is part of a larger HR skills intervention suite that draws on understanding culture and its major dimensions, nuances of communication theory and its applied skills designed to help people to be seen as knowledgeable professionals and be acknowledged as culturally proficient colleagues.

Competency-based Interviewing Skills workshop starts off with the trainer briefing the audience about the importance and relevance of developing an interview format – its structure, gathering information, and arriving at conclusions.

At the heart of Interview skills for interviewers lies the art of questions. Through role-play activity, the facilitator guides the learners to understand the competency-based questioning techniques – open & closed-ended, probing & leading, and the questions to avoid. The importance of developing a rating scale is emphasized at this point with parameters.

Competency-based Interviewing Skills techniques ensure that there is a lower employee turnover and allow for a consistent hiring process.

Interview skills course deals with ‘masking candidates’ and arriving at the truth. The facilitator, through videos and presentations, bring alive realities that we often have in our workplace hiring where candidate’s body language needs to be interpreted. This powerful session instructs learners to comprehend behaviour through body language.

What you hear, you forget; what you see, you remember; what you do, you understand?

This saying is central to the next insightful module when participants through role plays conduct mock interviews. They apply learnings in real life-like simulated interviews and are made aware of interview errors in real time. Competency based behavioural interviewing framework is introduced. This assists learners to discern between performance, readiness and potential. The key highlight of this absorbing discussion is to offer interviewers the knowledge of finding out what drives the candidate’s motivation and transferable skills.

At Bodhih’s Competency Based Interviewing Skills workshop the ideal attitude that needs to be possessed by an interviewer is analysed through a facilitator led discussion. This opens up the crucial area of bias – of how to bypass considerations of gender, personal choices and situations and hiring by defining competencies.

This aspect clearly is the single largest takeaway for the interviewing skills session participants.

How would you gain from India’s best Competency-based Interviewing Skills techniques workshops at Bodhih?

Bodhih’s customizes its Competency-based Interviewing Skills training along the ADDIE model. Workshop experiences are analysed, designed, developed and delivered that are solution focused and include a range of blended training pedagogy such as role plays, group exercises, self-assessment tools, management games, individual activities, videos, case studies, facilitation, discussions and more.

In addition to the ADDIE model, the Competency-based Interviewing Skills training takes advantage of the experiential adult-learning process of concrete experience – reflective observation – abstract conceptualization – active experimentation.

The edge in Bodhih’s Competency-based Interviewing Skills training program comes from researched industry learnings, current best practices and academic insights that ensure competency-based interviewing is grasped and applied at all levels within a company and its individuals. The long-term benefits are to institutionalise competency-based interviewing by embedding goal-driven interviews, uncovering more in-depth data about candidates, streamlining the interview conduct steps and developing an overall interviewing strategy including consistent recruiting, screening and hiring procedures.

What is Bodhih’s promise on Competency-based Interviewing Skills training courses?

Managers across industries and functions and executive level participants who have attended Bodhih’s sessions on Interviewing Skills for interviewers talk of the following individual and team behaviors, namely, establish a selection standard for employment that reduces employee turnover and higher on the job performance of new higher along with higher role satisfaction scores.