Aug 29, 2016 | TRAINING AND DEVELOPMENT
What is Proactive Thinking? Proactive Thinking involves forecasting a future situation and making a plan of action instead of waiting for events to happen or acting after seeing consequences. It is preparing in advance to take control of future problems that may be...
Aug 22, 2016 | TRAINING AND DEVELOPMENT
Workplace diversity is the differences between people that encompass race, gender, ethnic group, age, personality, cognitive style, tenure, organizational function, education, background and other characteristics. Diversity at workplace has increased significantly in...
Aug 19, 2016 | TRAINING AND DEVELOPMENT
Life is a web of connections. Human beings are social creatures, profoundly entangled in innumerable relationships throughout life. It’s natural to incline toward those relationships that give you the most happiness, growth, and satisfaction. However, despite...
Aug 17, 2016 | TRAINING AND DEVELOPMENT
The role of customer service in making an organization successful A customer service department is responsible for maintaining customer satisfaction, retaining customers and the highest contributor in generating repeated revenue for the company. Improving...
Aug 15, 2016 | TRAINING AND DEVELOPMENT
In life as much as in work, it’s important to know how to provide feedback to others, effectively and constructively without causing offence. One of the most valuable contributions anyone can make to another person’s learning is constructive comment. Whether each one...
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