Types of Verbal Communication

Have you ever noticed that some people just have a way with words?

Some people are just glib, while others need a little help to express themselves better. Some people ramble on. Others don’t know what to say, they have trouble fleshing out their ideas either orally or in writing.

Whether you are conducting a meeting, making a presentation or talking one-on-one, verbal communication is an essential leadership competency. Bodhih’s workshop on verbal communication instructs on how you can deliver your message clearly, concisely, persuasively and memorably.

What are the learning outcomes from Bodhih’s verbal communication workshop?

The workshop focusses on learners developing a communication structure, create lasting and memorable impression, breaking down technical language, presenting with greater clarity and confidence, and using body language to communicate. Finally, the participants are made aware of how to mastering the material

What does Bodhih’s verbal communication techniques program cover?

The verbal communication skills program covers improving voice quality, Texture and Tone. It encourages participants to speak with confidence, persuasion and influence, and guides on structuring their speeches, using the right syntax and with appropriate gestures, where to look and where to stand while communicating.

Starting off with facilitator led presentation and group discussions, Bodhih’s verbal communication program asks participants to work through the various aspects of active listening. The group does class activity, to experience how attentive listening can be used to save time, comprehend well and formulate appropriate responses. Barriers to effective listening, notes making, and message taking on the phone, paraphrasing and summarizing and asking questions are all shared as areas for deep dive and skills application.

Verbal communications advantages and disadvantages are often the first topic of class discussions where participants discuss verbal communication used in business.

Learners through individual activity and insightful analysis understand the critical difference between Formal Vs Informal Language, the techniques that lead to effective telephonic conversation, meetings and presentations. Bodhih’s facilitator uses group exercises, an individual assessment to help participants understand the usage of different language tools in different scenarios.

In a high energy session, participants are taught to develop their non-verbal communication techniques. Through videos, group activity, individual reflection, and facilitator led presentation, the class is instructed on how enhanced and appropriate body language enhances the impact of communication for a speaker as well as a listener.

Advantages of verbal communication is detailed out in the next session.

Again through class exercises, individual reflection and facilitator led presentation, participants are taken through successful practices of telephonic communication – using the voice effectively, giving information on the phone, questioning skills, and through role plays, the learners practice how to have effective conversations on the phone. Advantages and disadvantages of verbal communication is discussed in the class in the topic of Indianisms. Participants are exposed to common errors in Indian English and there are a series of examples that are worked through to create awareness on how Indianisms can be worked through.

Bodhih’s facilitators are seasoned professionals who create linkages between skills picked up in the workshops and then to apply them in participant’s current roles. This is done through specific illustrations and analogies and is true for the next session at the verbal communication skills training – Accent.

This session uses class exercises, videos and facilitator presentations to detail out the entire overview and details involved in phonetics – the consonant and vowel sounds, words and sentence stress, intonation and inflection. Bodhih’s facilitator instructs participants to understand how English phonetics work and introduces them to different features of pronunciation. Explanation and practice of the sounds through words and reading passages, the practice of word stress through process specific words, and corrections of commonly mispronounced words are all attended to. Learners use intonation through role plays and mock calls.

The participants are handed over the Navy codes – for ensuring word and spelling clarity. It is a group activity and helps reinforce the correct way to spell using the universal codes.

At Bodhih, verbal communication skills training program is a popular session that is part of a larger sales skills training suite.

The session draws richly from research done on leading edge verbal communication techniques and also non-verbal communication styles and positive psychology.

The heart of the verbal communication methods training lies in the insightful session that highlights language input rules – The sentence construction rules are taught.

This section, delivered through facilitator presentation, video and also individual assessments is about understanding and applying rules for proper construction of sentences to communicate ideas effectively. The group has practice exercises to comprehend how linking multiple ideas through the right sentence structure, happens.

How would you gain from India’s best verbal communication method workshop at Bodhih?

Bodhih customizes its verbal communication skills training along the ADDIE model. Workshop experiences are analysed, designed, developed and delivered that are solution focused and include a range of blended training pedagogy such as role plays, group exercises, self-assessment tools, management games, individual activities, videos, case studies, facilitation, discussions and more.

In addition to the ADDIE model, the verbal communication strategies session takes advantage of the experiential adult-learning process of concrete experience – reflective observation – abstract conceptualization – active experimentation.

The edge in Bodhih’s verbal communication techniques and process program comes from researched industry learnings, current best practices and academic insights. The work shop takeaways ensure that learnings are grasped and applied at all levels within a company and its individuals. The long term benefits are to institutionalise verbal communication skills by embedding active listening techniques, using knowledge of language input, adhering to the basics of verbal communication, and being self-aware of not using Indianisms.

What is Bodhih’s promise on verbal communication method workshops?

Managers across industries and functions and executive level participants who have attended Bodhih’s sessions on verbal communication skills and technique program talk of the changed individual and team behaviours, namely, greater assurance in body language, speech clarity, higher confidence, persuasion, influence, and finally improving voice quality, texture and tone.

Frequently asked questions