Business communication skills training builds the everyday habits that make work move: clear written and spoken messages, real listening, respectful relationships and professional etiquette. Participants audit their own emails, deliver an update on camera, flex their style and complete an office simulation. Bodhih runs it over 2 days in person or five 3-hour virtual sessions, with a 60-day challenge.
- Delivered in person at your location or as live virtual sessions
- Designed with the ADDIE model and evaluated for behaviour change
- Offered by Bodhih since 2008 to 2,000+ organisations across 7 regions
Where and how: business communication skills training as an in-person workshop in Bengaluru, Mumbai, Delhi NCR, Gurugram, Hyderabad, Chennai, Pune, Kolkata, Ahmedabad and Jaipur; as a live online course; or delivered overseas in Dubai, Singapore and across the Middle East, Asia and Africa.
Last reviewed by Siddharthan VGJ, Founder · Bodhih Training, Bengaluru
Business Communication skills are critical needs in this modern era of globalization and cut-throat competition. An employee that has competency in Trade conversation skills is likely to be able to climb up the career ladder effortlessly.
Effective Business communication skills is a simple set of principles and practices that when adapted for our current complex business environments promises to bring high impact results and growth facilitating relationships. In our flat hyper-connected world where business is conducted across countries and media platforms for a younger and younger demographic, it is essential for managers, leaders and HR specialists to understand the nuances of these communication skills. Equal to the content and certification, Bodhih program on essential business communications focuses on creating a charged sandbox for participants to apply the taught principles.
What are the various components that talks about the importance of business communication skills?
Communication process and responsibilities, Types of business communication skills, Interpersonal skills, communicating assertively, Business Etiquettes, Efficiency techniques in communication skills, and learning communication styles that influences.
Broadly speaking, Essential Business Communication Skills is an interplay of the 7C’s – Completeness, Clarity, Conciseness, Consideration, Concreteness, Correctness and Courtesy.
What is the need for Business Communication?
Today organizations do not operate in silos or geographies. They are required to grow fast and yet not compromise on their core value systems. Diversity of hires and principles of inclusion embedded into the working cultures means that business communication skills are an integral part of leadership training and HR skilling programs.
Bodhih’s Effective Communication Skills program, the three communication channels of body language (posture, gestures, eye contact), verbal (words, grammar, structure) and voice (volume, pace, tone, pause, rhythm) are conceptually highlighted and further exemplified by class exercises and role-plays.
Like great writing begins by reading, Essential Business Communication skills begin by active listening!
In the active listening section learners are hand-held through examples and Do’s and Don’ts, where they experience what it means to make eye-contact, listen for key ideas, display empathy by acknowledging feelings, remaining objective without biases, pay close attention and avoid side excursions, ask clarification questions, rephrase for deeper meaning and lastly learn the use of thought speed to analyze sort and store material.
Bodhih’s “How to Improve Business Communication” skills training next focuses on Interpersonal Skills
The discipline of active listening, paraphrasing, building rapport – through class games, questionnaire and powerful role-play exercises. This session primarily works with hands-on techniques aimed at initiating and gaining respect and trust among participants.
As businesses operate across continents, cultures and multiple mind-sets it helps to understand this simple truth: rather than label a right or wrong way to communicate it is important to discover and master the effective way.
In the much asked for Bodhih’s Essential Business communication skills program emphasis is placed on tuning participant’s attention on various communication styles.
Dangers of interpretation and the importance of using ‘different strokes for different people’ is surfaced through a diagnostic test, group activity and facilitator-led discussion.
To keep out-thinking competition, companies need to manage their change management processes. Be it senior or middle management, or HR or sales workforce, the ability to communicate assertively lies at the heart of impactful Employment Communication Skills. To be intelligent about what separates aggressive behavior and assertive behavior needs not only a longer-term practice but also a groundwork that covers specific tools and techniques. Video presentations, group activity, and a facilitator-led discussion introduces the chapter through “Assertive Bill of Rights” and the when and how of assertive communication.
Bodhih’s Effective Business Communication Skills workshop next tackles business etiquette.
Email writing in the world of Social and Digital media calls for an enhanced ability to manage ambiguity and yet adhere to best practices. This module delves into introductions and email exchanges, courtesy and conduct, and how to stay focused on right outcomes. Successful Leaders, among other practices, intuitively know that a professional brand image is carefully constructed by using email writing for purposeful end results. This session led by a facilitator discussion, group activity, questionnaire, and role play will build on the basics of creating well-formed outcomes and asking the right questions.
It is at this point; the program discusses about instilling the importance and practices of communication efficiency. To appreciate ‘How to get things done faster and more accurately’ participants undergo a class activity to gauge their baselines and jot areas of further improvement.
In today’s corporate world, the key to successful leadership is influence, not authority. The people who influence you are the people who believe in you. Bodhih’s program on Conversation Skills moves into deeper rhythms and rules that govern building individual influence. Starting with the base understanding of its criticality and how influence can be differentiated from power, the module is facilitator-led with a video and a group discussion.
The Influence process – establish credibility, frame goals to identify common grounds with Audience, reinforce positive anchoring, and emotionally connect – are broken down into actionable steps.
Finally, the Effective Business Communication Skills course concludes with participants working out their future execution plans after recapping personal points of discovery and reinforcement.
The edge in Bodhih’s Essential Business Communication Skills program comes from researched industry learnings, current best practices and academic insights that ensure Trade conversation skills session are grasped and applied at all levels within a company and its individuals. The long-term benefits are to institutionalize business communication skills by embedding the importance of active listening, discovering individual communication style and demonstrating business etiquette as appropriate to the situation.
What is Bodhih’s promise on the importance of Business Communication skills training courses?
Managers across industries and functions and executive-level participants who have attended Bodhih’s sessions on all Communication Skills talk of the change in individual and team behaviors, namely, adopting efficient communication speaking and writing styles
Sample training plan: 2-day hands-on design
This two-day workshop builds the everyday communication habits that make work move: clear messages, real listening, respectful relationships and professional etiquette. Participants keep a communication log of one real message and one working relationship and improve both across the two days. They audit their own messages against seven clarity checks, drill voice and body language on video, practise listening and rapport, flex to different styles, make assertive requests and prove it all in a day-in-the-office simulation.
Participants can send clear written and spoken messages and align voice and body language with their words.
- 09:30–10:00Whisper down the warehouseEnergiser
- 10:00–11:00Seven checks on my own messagesDiagnostic
- 11:15–11:45Words, voice, bodyConcept burst
- 11:45–13:00Say it like you mean itSkill drill
- 13:45–14:45Listening that people can feelSkill drill
- 14:45–15:30The meeting that went wrongCase clinic
- 15:45–16:45Explain a change in three minutesReal-play
- 16:45–17:30Communication log, day oneReflection
Participants can build rapport, adapt their style, make assertive requests and apply business etiquette under pressure.
- 09:30–10:00Find three thingsEnergiser
- 10:00–11:00Styles that clashDiagnostic
- 11:15–12:15Flex to themRole-play
- 12:15–13:00Ask clearly, without apologisingSkill drill
- 13:45–14:30Etiquette courtDebate
- 14:30–15:30A day at the officeSimulation
- 15:45–16:45Feedback from the stationsFeedback round
- 16:45–17:30My 60-day communication planAction planning
Every session’s activity, timings, outputs and materials, plus pre-work, a 90-day reinforcement plan and how impact is measured. Free, emailed to you instantly.
Recommended: 2 days in person (09:30–17:30), or 5 × 3-hour live virtual sessions, plus a 60-day communication challenge. A sample design: every Bodhih program is customised after a short needs analysis.
How long is business communication skills training?
The recommended design is two days in person, from 09:30 to 17:30, followed by a 60-day communication challenge. It also runs as five live virtual sessions of three hours over three weeks. A one-day version keeps the core clarity, listening and simulation work.
What activities are included in business communication skills training?
Participants audit their own emails and chat messages against seven clarity checks, deliver a work update on camera and improve it, practise listening in observed trios, flex their style with a real colleague in mind, argue etiquette cases and rotate through a five-station day-at-the-office simulation.
Frequently asked questions
How much does business communication skills training cost?
Bodhih does not publish a fixed fee for business communication skills training. Fees are quoted per batch on request, after a short needs analysis, and depend on cohort size, number of days, delivery format (in person, live virtual or blended), location and any follow-up or AssessAll assessments included.
What topics does business communication skills training cover?
Day one covers clear messages: auditing emails and chat against seven clarity checks and aligning voice and body language with words. Day two covers relationships and professional presence: building rapport, adapting communication style, making assertive requests and applying business etiquette under pressure in a five-station simulation.
What is business communication skills training?
Who is the Business communication Skills Training program for?
Professionals and managers who want to communicate with clarity and impact. Bodhih tailors the examples, case studies and depth to your industry, culture and team level.
How long is the Business communication Skills Training program?
Bodhih recommends 2 days in person (09:30–17:30), or 5 × 3-hour live virtual sessions, plus a 60-day communication challenge. The length can be shortened or extended after a needs analysis.
Can Business communication Skills Training be delivered online?
Yes. Business communication Skills Training can run in person at your location, as live virtual sessions for distributed or hybrid teams, or as a blended journey that adds self-paced learning on Bodhih.org between sessions.
How is the impact of Business communication Skills Training measured?
Success measures for Business communication Skills Training are agreed with you before design, as part of the ADDIE model. Bodhih can add pre- and post-program assessments on AssessAll and manager check-ins to track behaviour change.