Business Communication Skills

What are the various components that talks about the importance of business communication skills?

Communication process and responsibilities, Types of business communication skills, Interpersonal skills, communicating assertively, Business Etiquettes, Efficiency techniques in communication skills, and learning communication styles that influences.

Broadly speaking, Essential Business Communication Skills is an interplay of the 7C’s – Completeness, Clarity, Conciseness, Consideration, Concreteness, Correctness and Courtesy.

What is the need for Business Communication?

Today organizations do not operate in silos or geographies. They are required to grow fast and yet not compromise on their core value systems. Diversity of hires and principles of inclusion embedded into the working cultures means that business communication skills are an integral part of leadership training and HR skilling programs.

Bodhih’s Effective Communication Skills program, the three communication channels of body language (posture, gestures, eye contact), verbal (words, grammar, structure) and voice (volume, pace, tone, pause, rhythm) are conceptually highlighted and further exemplified by class exercises and role-plays.

Like great writing begins by reading, Essential Business Communication skills begin by active listening!

In the active listening section learners are hand-held through examples and Do’s and Don’ts, where they experience what it means to make eye-contact, listen for key ideas, display empathy by acknowledging feelings, remaining objective without biases, pay close attention and avoid side excursions, ask clarification questions, rephrase for deeper meaning and lastly learn the use of thought speed to analyze sort and store material.

Bodhih’s “How to Improve Business Communication” skills training next focuses on Interpersonal Skills

The discipline of active listening, paraphrasing, building rapport – through class games, questionnaire and powerful role-play exercises. This session primarily works with hands-on techniques aimed at initiating and gaining respect and trust among participants.

As businesses operate across continents, cultures and multiple mind-sets it helps to understand this simple truth: rather than label a right or wrong way to communicate it is important to discover and master the effective way.

In the much asked for Bodhih’s Essential Business communication skills program emphasis is placed on tuning participant’s attention on various communication styles.

Dangers of interpretation and the importance of using ‘different strokes for different people’ is surfaced through a diagnostic test, group activity and facilitator-led discussion.

To keep out-thinking competition, companies need to manage their change management processes. Be it senior or middle management, or HR or sales workforce, the ability to communicate assertively lies at the heart of impactful Employment Communication Skills. To be intelligent about what separates aggressive behavior and assertive behavior needs not only a longer-term practice but also a groundwork that covers specific tools and techniques. Video presentations, group activity, and a facilitator-led discussion introduces the chapter through “Assertive Bill of Rights” and the when and how of assertive communication.

Bodhih’s Effective Business Communication Skills workshop next tackles business etiquettes.

Email writing in the world of Social and Digital media calls for an enhanced ability to manage ambiguity and yet adhere to best practices. This module delves into introductions and email exchanges, courtesy and conduct, and how to stay focused on right outcomes. Successful Leaders, among other practices, intuitively know that a professional brand image is carefully constructed by using email writing for purposeful end results. This session led by a facilitator discussion, group activity, questionnaire, and role play will build on the basics of creating well-formed outcomes and asking the right questions.

It is at this point; the program discusses about instilling the importance and practices of communication efficiency. To appreciate ‘How to get things done faster and more accurately’ participants undergo a class activity to gauge their baselines and jot areas of further improvement.

In today’s corporate world, the key to successful leadership is influence, not authority. The people who influence you are the people who believe in you. Bodhih’s program on Conversation Skills moves into deeper rhythms and rules that govern building individual influence. Starting with the base understanding of its criticality and how influence can be differentiated from power, the module is facilitator-led with a video and a group discussion.

The Influence process – establish credibility, frame goals to identify common grounds with Audience, reinforce positive anchoring, and emotionally connect – are broken down into actionable steps.

Finally, the Effective Business Communication Skills course concludes with participants working out their future execution plans after recapping personal points of discovery and reinforcement.

The edge in Bodhih’s Essential Business Communication Skills program comes from researched industry learnings, current best practices and academic insights that ensure Trade conversation skills session are grasped and applied at all levels within a company and its individuals. The long-term benefits are to institutionalize business communication skills by embedding the importance of active listening, discovering individual communication style and demonstrating business etiquettes as appropriate to the situation.

What is Bodhih’s promise on the importance of Business Communication skills training courses?

Managers across industries and functions and executive-level participants who have attended Bodhih’s sessions on all Communication Skills talk of the change in individual and team behaviors, namely, adopting efficient communication speaking and writing styles