# Soft Skills Training in Chennai for Office, Supervisory and New-Hire Teams > Soft skills training in Chennai for IT, GCC, auto, BFSI and logistics teams: feedback, collaboration, ownership and confidence with global stakeholders. - Source: https://bodhih.com/soft-skills-training-in-chennai/ - Publisher: Bodhih Training (Bengaluru, India; since 2008) - Last updated: 2026-11-09 - Contact: solutions@bodhih.com · +91 99000 11601 --- Feedback that stings at the Friday review, a supervisor caught between the plant and head office, a talented engineer who goes quiet when the US client joins. Our soft skills training in Chennai builds the professional habits behind each of these moments, so people grow faster and teams work together more smoothly. ## At a glance - **Duration:** Recommended: 2 days in person, or 4 × 3-hour live virtual sessions, plus a 60-day feedback journal - **Who it’s for:** Employees, supervisory staff and new campus hires in Chennai offices, shared-services centres and plant offices - **Level:** Foundation - **Format:** In person · Live virtual · Blended - **Track record:** Since 2008 · 2,000+ companies Soft skills training in Chennai is a Bodhih program for employees, supervisors and new hires in IT, GCC and SaaS teams, automotive and electronics companies, BFSI operations, shared services and logistics. Over two days at your Chennai site or live virtual, it builds professional communication, collaboration, receiving feedback, ownership, workplace etiquette, priorities, problem-solving and confidence with global stakeholders. - Recommended: 2 days in person, or 4 × 3-hour live virtual sessions, plus a 60-day feedback journal - Level: Foundation · In person · Live virtual · Blended - Designed with the ADDIE model and customised to your context - Offered by Bodhih since 2008 to 2,000+ organisations across 7 regions **Also known as:** soft skills workshop Chennai, corporate soft skills program Chennai, professional skills training Chennai, new hire soft skills training Chennai Last reviewed 09 Nov 2026 by [Siddharthan VGJ](https://bodhih.com/siddharthan-vgj/), Founder · Bodhih Training, Bengaluru ## Why Chennai employers are investing in soft skills Chennai's workforce is changing shape. [GCCs](https://bodhih.com/gcc-leadership-development-program/) and SaaS firms are hiring large campus batches, automotive and electronics companies are adding supervisory layers, and shared-services teams are taking on more judgement-based work. [Soft skills training](https://bodhih.com/behavioural-skills-training-in-india/) in Chennai helps all of them adapt. The focus is practical: hearing feedback without getting defensive, keeping commitments, working across functions and speaking up with confidence when global stakeholders are in the room. > If the world's workforce were 100 people, 59 would need training by 2030, according to employers surveyed. Source: [World Economic Forum, Future of Jobs Report 2025](https://www.weforum.org/publications/the-future-of-jobs-report-2025/digest/) > India's major GCC clusters are Bengaluru, Hyderabad, Pune, Chennai, Mumbai and the National Capital Region. Source: [Government of India, PIB (11 Dec 2025)](https://www.pib.gov.in/PressReleasePage.aspx?PRID=2202046®=3&lang=1) ## Soft skills for Chennai's desks, plants and depots Chennai's employers range from GCCs and SaaS firms along OMR, Taramani and Sholinganallur to automotive and electronics manufacturers in Sriperumbudur, Oragadam and Ambattur, and BFSI and shared-services centres across Guindy and the city centre. Logistics and freight firms around the port add another distinct working culture. Each setting has its own pace, hierarchy and language mix, and many employees work with clients or head offices in the US, Europe, Japan and Korea. We tailor cases to each setting and schedule around shift patterns, campus joining dates and overlap hours. Industries we work with here IT services, GCCs and SaaS companiesAutomotive manufacturingElectronics manufacturingBFSI operations and shared-services centresLogistics and freight Delivered at your Chennai office, plant training room or a venue you choose, or [live virtual](https://bodhih.com/live-virtual-classes/). Bodhih's facilitators travel from Bengaluru; Bodhih has no office in Chennai. ## What participants will be able to do ### Take feedback and use it Listen to critical feedback calmly, ask clarifying questions and turn it into a specific change. ### Collaborate across functions and sites Work smoothly with colleagues in other departments, shifts and locations by agreeing roles and expectations. ### Close every loop Keep promises visible, update people before they chase you and finish what you start. ### Show professional etiquette Handle email, meetings, calls and office interactions in a way that builds respect in Indian and global settings. ### Prioritise and solve everyday problems Decide what matters first and work through routine problems logically before escalating. ### Speak with confidence to global stakeholders Prepare, contribute and ask questions in meetings with overseas clients and head offices. ## Who should attend - Campus hires and early-career employees in IT, GCC and SaaS companies on OMR and in Guindy, Taramani and Sholinganallur - Supervisory and office staff in automotive and electronics companies around Sriperumbudur, Oragadam and Ambattur - Associates and team members in BFSI operations and shared-services centres - Coordinators and office teams in logistics and freight firms - Technical specialists who work with overseas clients but rarely speak up - HR teams building a common soft skills foundation across sites ## Program outline Recommended design, customised to your context after a short needs analysis. ### **Receiving feedback well**Module 1 · 2 hours - Noticing the urge to defend or explain - Clarifying questions that turn vague feedback into specifics - Separating useful feedback from noise - Real-play: feedback on a missed handover in an Oragadam plant office ### **Collaboration across functions and sites**Module 2 · 90 min - Agreeing who does what before work starts - Working with colleagues on other shifts or in other cities - Resolving friction between teams without escalating it ### **Ownership: closing the loop**Module 3 · 60 min - Making commitments specific and visible - Updating people before they need to chase - Admitting a slip early and offering a fix ### **Professional etiquette**Module 4 · 90 min - Email and call etiquette with Indian and overseas colleagues - Meeting behaviour: punctuality, preparation and phones - Respectful conduct across hierarchy and generations - Etiquette in a shared plant office versus a GCC floor ### **Priorities and everyday problem-solving**Module 5 · 90 min - Choosing what to do first when everything feels urgent - A simple problem-solving routine: define, explore, act, check - Case: repeated billing errors in a shared-services team ### **Confidence with global stakeholders**Module 6 · 90 min - Preparing two points and one question before every call - Contributing early so silence does not become a habit - Handling a question you cannot answer - Your 60-day journal from soft skills training in Chennai ## Sample training plan: 2-day hands-on design This two-day design builds the professional habits Chennai teams need across desks, plant offices and shared-services floors. Day 1 focuses on receiving feedback well, collaboration across functions and sites, and closing the loop on commitments. Day 2 covers professional etiquette, priorities and everyday problem-solving, and confidence with global stakeholders. The capstone is a mock global review where participants must contribute, take feedback and agree actions. Each person leaves with a 60-day feedback journal. 75% hands-on practice · 13.5 contact hours · Cohort: 14–24 participants · In person · Live virtual ### Day 1: Feedback, collaboration and ownership Participants can take feedback well, collaborate across boundaries and close loops on commitments. 1. 09:30–10:15 · Feedback reflexes (Energiser) 2. 10:15–11:15 · My feedback pattern (Diagnostic) 3. 11:30–13:00 · Taking it well (Real-play) 4. 13:45–15:15 · Across functions and shifts (Group challenge) 5. 15:30–16:45 · Closing the loop (Skill drill) 6. 16:45–17:30 · Day 1 reflection (Reflection) ### Day 2: Etiquette, problem-solving and global confidence Participants can act with professional etiquette, solve everyday problems and contribute confidently with global stakeholders. 1. 09:30–10:15 · Etiquette spot-the-gap (Energiser) 2. 10:15–11:15 · Etiquette practice (Role-play) 3. 11:30–13:00 · Everyday problem-solving (Case clinic) 4. 13:45–15:15 · Preparing for the global call (Demo & practice) 5. 15:30–16:45 · Capstone: the global review (Simulation) 6. 16:45–17:30 · My 60-day journal plan (Action planning) Recommended: 2 days in person (09:30–17:30 each day), or 4 × 3-hour live virtual sessions, plus a 60-day feedback journal. A sample design: every Bodhih program is customised after a short needs analysis. ### How is the Chennai soft skills training plan structured? Day 1 covers receiving feedback, collaboration across functions and sites, and closing the loop. Day 2 covers etiquette, everyday problem-solving and confidence on global calls, ending with a mock review. A 60-day feedback journal follows. ### Is the plan suitable for both new hires and supervisory staff? Yes. Core activities are the same, but cases and role cards change by cohort. New hires work on first-year situations, while supervisory staff use cases about plant and office coordination. ## How we deliver it ### Diagnosed before designed We apply the ADDIE model, starting with a short survey and conversations with managers to find the soft skills gaps that matter most in your Chennai teams. ### Real-plays, not scripts Participants practise on situations from their own work, such as a feedback conversation they found hard or a call where they stayed quiet. ### Mixed cohorts by design Where useful, we mix desk and plant-office teams so participants learn how other functions see them. ### A 60-day feedback journal Participants log feedback they receive and actions taken, reviewed with their manager and a facilitator. ## Tailored versions ### For IT, GCC and SaaS new hires Combines receiving feedback, professional etiquette and confidence in global client calls during the first months of employment. ### For automotive and electronics supervisory and office staff Focuses on collaboration between plant and office teams, closing loops on commitments and respectful conduct across hierarchy. ### For BFSI, shared-services and logistics teams Emphasises priorities in high-volume work, everyday problem-solving and ownership of service quality. ## How we measure impact Soft skills training in Chennai is evaluated in the Evaluate stage of ADDIE. Participants complete an AssessAll pre-assessment and post-assessment, usually Taking It Well: What You Do When Somebody Tells You Something You Did Not Want to Hear, with People Acumen & Interpersonal Effectiveness or Workplace Judgment — Situational Test for wider cohorts. Managers hold check-ins on the feedback journal, and a 30-60-90 day follow-up reviews behaviour change. AA Pair this program with [AssessAll](https://assessall.com), Bodhih’s AI assessment platform, for pre- and post-program skill measurement. ## Frequently asked questions ### What is included in soft skills training in Chennai? The program includes receiving feedback, collaboration across functions and sites, ownership, professional etiquette, priorities and everyday problem-solving, and confidence with global stakeholders. Bodhih adapts the cases to your teams, so an OMR campus batch and an Oragadam supervisory group work on different situations while building the same core habits. ### How can employees take feedback without getting defensive? Pause before replying, thank the person and ask one clarifying question to understand the specific behaviour and its impact. Avoid explaining or justifying in the moment. Later, decide what is useful and act on it visibly. The program practises this with real-plays on feedback participants have actually received. ### What is workplace etiquette in Indian offices? It includes punctuality, preparing for meetings, clear and polite emails, respectful conduct across seniority and generations, sensible phone use and keeping commitments. With overseas colleagues it also means adapting to their meeting and email styles. Good etiquette builds trust quickly, especially for new hires and people working with global teams. ### How do I gain confidence in meetings with foreign clients? Prepare two points and one question before each call, and speak within the first ten minutes so silence does not set in. Use short sentences, ask for clarification when needed and admit what you do not know with a follow-up date. Confidence comes from preparation and repetition, which the program builds through mock calls. ### Which soft skills matter most for supervisors in manufacturing offices? Supervisors and office staff in manufacturing companies benefit most from collaboration between plant and office teams, closing loops on commitments, receiving feedback and respectful conduct across hierarchy. The program uses cases from automotive and electronics plant offices around Chennai while staying focused on workplace skills rather than technical or procedural topics. ### Can the training run at our Sriperumbudur or OMR site? Yes. Bodhih's facilitators travel from Bengaluru to your office, plant training room or chosen venue anywhere in and around Chennai, including OMR, Guindy, Sriperumbudur and Oragadam. Live virtual sessions suit teams across multiple sites and keep the program running during heavy monsoon weeks. ### How is this different from communication skills training in Chennai? [Communication skills training](https://bodhih.com/communication-skills-training/) in Chennai focuses only on speaking, writing and listening, such as business English and client calls. This soft skills program is wider, covering feedback, collaboration, ownership, etiquette, priorities and problem-solving. Organisations often start new hires with soft skills and add focused communication training for client-facing roles.