# Emotional Intelligence and Resilience Learning Journey > A sample 4–6 month emotional intelligence and resilience learning journey: EI profile, workshops, practice labs, group coaching, nudges and post-assessment. - Source: https://bodhih.com/emotional-intelligence-resilience-learning-journey/ - Publisher: Bodhih Training (Bengaluru, India; since 2008) - Last updated: 2026-09-27 - Contact: solutions@bodhih.com · +91 99000 11601 --- Emotional intelligence grows through practice, reflection and feedback over time. This journey builds self-awareness, steadiness under pressure and stronger working relationships across 4 to 6 months. ## At a glance - **Duration:** 4 months (Core) to 6 months (Deep dive) - **Who it’s for:** Professionals, team leads and client-facing staff - **Cohort size:** 15–25 participants - **Formats:** In person · Virtual practice labs · Group coaching · Nudges - **Touchpoints:** 16–24 planned touchpoints - **Measured with:** AssessAll EI profile pre and post, pulse feedback, self-reports **Sample journey.** This is one of two sample journeys for this area. Bodhih customises every journey, including its length, building blocks, assessments and schedule, after a short needs analysis. [Ask for your version →](https://bodhih.com/contact-2-1/) An emotional intelligence and resilience learning journey is a 4 to 6 month program that builds self-awareness, self-management, empathy and resilience at work. It begins with an emotional intelligence profile, then combines workshops, practice labs, group coaching, reflection journals, microlearning nudges and a post-assessment, so people handle pressure, feedback and conflict better in daily work. - Duration: 4 months (Core) to 6 months (Deep dive) - For: Professionals, team leads and client-facing staff - Formats: In person · Virtual practice labs · Group coaching · Nudges - Designed with the ADDIE model and customised after a needs analysis **Also known as:** emotional intelligence training program, resilience training program, EQ development program for employees, emotional intelligence and resilience workshop Last reviewed 27 Sep 2026 · Bodhih Training, Bengaluru ## Why a journey, not a one-off workshop Emotional skills are habits, and habits need repetition over weeks. Spaced practice with reflection and coaching is what makes the change stick. > Employers expect nearly 40% of the skills required on the job to change by 2030, and 59 in every 100 workers to need reskilling or upskilling. Source: [World Economic Forum, Future of Jobs Report 2025](https://www.weforum.org/press/2025/01/future-of-jobs-report-2025-78-million-new-job-opportunities-by-2030-but-urgent-upskilling-needed-to-prepare-workforces/) > A review of 317 experiments found that spacing learning over time gives better long-term retention than massing it into one session. Source: [Cepeda et al., Psychological Bulletin, 2006](https://www.yorku.ca/ncepeda/publications/CPVWR2006.html) ## Competencies this journey builds ### Self-awareness Recognising emotions, triggers and patterns as they happen, and their effect on others. ### Self-management Staying steady under pressure, pausing before reacting and recovering after setbacks. ### Empathy and perspective-taking Reading what others feel and need, including across cultures and generations. ### Resilience and energy Managing workload, energy and recovery so performance lasts. ### Handling feedback and conflict Taking feedback without defensiveness and working through disagreement constructively. ### Relationship building Building trust with colleagues, clients and managers. ## The journey map, phase by phase A sample design over 4–6 months. Timings and components are adjusted to your calendar and goals. 1. **Diagnose**Weeks 1–2 2. **Learn**Week 3 3. **Apply**Weeks 4–8 4. **Learn**Week 6 5. **Coach**Weeks 6–14 6. **Learn**Week 10 7. **Reinforce**Months 3–5 8. **Measure**Month 4 or 6 DiagnoseLaunchLearnApplyCoachReinforceMeasure 1. DiagnoseWeeks 1–2 ### 01. EI profile and personal goals - AssessAll [Emotional Intelligence](https://bodhih.com/emotional-intelligence-at-workplace/) Profile - Behaviour under pressure assessment - One-to-one or small-group debrief - Two personal goals agreed with the manager **Output:** Personal EI map and goals 2. LearnWeek 3 ### 02. Workshop 1: Understanding emotions at work - How emotions drive decisions and behaviour - Spotting triggers and the pause - Reading others: cues, context and culture **Output:** Trigger log started 3. ApplyWeeks 4–8 ### 03. Daily practice and reflection - Five-minute daily reflection journal - Weekly nudges with a small practice task - Buddy conversations every two weeks **Output:** Evidence of new habits 4. LearnWeek 6 ### 04. Workshop 2: Resilience and energy - Pressure, stress and recovery - Energy management across the week - Reframing setbacks **Output:** Personal [resilience](https://bodhih.com/workplace-resilience-training/) plan 5. CoachWeeks 6–14 ### 05. Group coaching circles - Three to four group coaching circles of 6–8 people - Real situations: conflict, feedback, pressure - Optional one-to-one coaching for team leads **Output:** Coaching commitments reviewed 6. LearnWeek 10 ### 06. Practice lab: Feedback and difficult conversations - Taking feedback well - Conversations with empathy and clarity - Role-plays with a facilitator or a professional actor **Output:** One real conversation held 7. ReinforceMonths 3–5 ### 07. Refreshers and a master class - Monthly 60-minute virtual refresher - Master class on [wellbeing](https://bodhih.com/employee-wellbeing-training/) and sustainable performance - Peer circles **Output:** Habits sustained 8. MeasureMonth 4 or 6 ### 08. Post-assessment and review - AssessAll EI profile re-taken and compared - Pulse feedback from two colleagues - Personal review with the manager **Output:** Progress report and next goals ## Sample workshop plan: 3 workshop days, hands-on These are the three classroom days inside the emotional intelligence and resilience journey. Workshop 1 builds self-awareness: naming emotions, mapping triggers and practising the pause. Workshop 2 starts from three weeks of trigger logs and turns to pressure, energy and recovery, ending with a personal resilience plan. The practice lab in week 10 is where it all comes together: participants rehearse one real difficult conversation with a professional actor and leave with a date to hold it. 80% hands-on practice · 20.2 contact hours · Cohort: 15–25 participants · In person · Live virtual ### Workshop 1 · Week 3: Understanding emotions at work Participants leave with a wider emotion vocabulary, their first trigger map and a pause they can use in the next tense moment. 1. 09:30–10:00 · Today's weather (Energiser) 2. 10:00–11:00 · My EI map (Diagnostic) 3. 11:15–11:45 · The first six seconds (Concept burst) 4. 11:45–13:00 · Mapping my triggers (Peer coaching) 5. 13:45–14:45 · The pause, practised (Skill drill) 6. 14:45–15:30 · Reading the room (Group challenge) 7. 15:45–16:45 · In their shoes (Role-play) 8. 16:45–17:30 · Journal, buddy and first nudge (Reflection) ### Workshop 2 · Week 6: Resilience and energy Participants leave with a map of their energy, a plan for their heavy weeks and a personal resilience plan that includes where to get support. 1. 09:30–10:15 · Three weeks of journals (Gallery walk) 2. 10:15–11:00 · Energy audit (Diagnostic) 3. 11:15–11:45 · Pressure, stress and recovery (Concept burst) 4. 11:45–13:00 · The heavy week (Simulation) 5. 13:45–14:45 · Reframing a setback (Peer coaching) 6. 14:45–15:30 · Always on? (Debate) 7. 15:45–16:45 · Boundaries that hold (Role-play) 8. 16:45–17:30 · My resilience plan (Reflection) ### Practice lab · Week 10: Feedback and difficult conversations Participants take feedback well, plan and rehearse one real difficult conversation with an actor, and commit to a 90-day plan. 1. 09:30–10:00 · The feedback I did not want (Energiser) 2. 10:00–11:00 · Taking it well (Skill drill) 3. 11:15–11:45 · Warm and clear (Concept burst) 4. 11:45–13:00 · Planning my real conversation (Peer coaching) 5. 13:45–15:15 · Conversations with the actor (Real-play) 6. 15:30–16:30 · When the customer is furious (Simulation) 7. 16:30–17:30 · My 90-day plan (Action planning) A 4-month (Core) to 6-month (Deep dive) journey with three full-day in-person workshops (09:30–17:30) in weeks 3, 6 and 10, woven between the EI profile, daily reflection, buddy conversations, group coaching circles, nudges and monthly refreshers. A sample design: every Bodhih program is customised after a short needs analysis. ### How long are the workshops in the emotional intelligence and resilience learning journey? The recommended design has three full-day in-person workshops, from 09:30 to 17:30, in weeks 3, 6 and 10 of a 4 to 6 month journey. Between them, participants keep a daily journal, meet a buddy and join group coaching circles. The workshops can also run as six live virtual labs of three hours. ### What activities are included in the emotional intelligence and resilience learning journey workshops? Participants map their own triggers, drill the pause against provocative lines, audit their energy from their real calendar and plan a heavy quarter-end week. They debate being always available, practise boundary conversations and finish by rehearsing one real difficult conversation with a professional actor. ## Versions of this journey ### Core: 4 months EI profile, three workshops, group coaching, nudges and a post-assessment. ### Deep dive: 6 months Adds one-to-one coaching, a 360-degree pulse, a master class series and a team session on [psychological safety](https://bodhih.com/psychological-safety-training/). ### Leaders’ edition For managers: emotional intelligence in leading teams, coaching conversations and building team resilience. ### Client-facing edition For service and sales teams: empathy with customers, handling aggression and recovering service failures. ## Who this journey is for - Professionals in high-pressure roles: delivery, operations, client service, sales - Team leads who handle conflict and [difficult conversations](https://bodhih.com/high-stakes-conversations-training/) - Teams going through change, growth or restructuring - High performers whose impact is limited by how they work with others - Organisations building a respectful, high-trust culture ## How impact is measured Measured with AssessAll emotional intelligence and pressure assessments before and after, pulse feedback from colleagues, practice evidence and team measures such as conflict escalations, absenteeism or customer feedback where relevant. ### Measures we can track - Change in AssessAll EI profile scores - Colleague pulse feedback on focus behaviours - Escalations and conflict incidents - Team wellbeing or engagement pulse - Customer feedback for client-facing teams ### Assessments used before and after (on AssessAll) [AA*Emotional Intelligence*Assessment · 25 min**Emotional Intelligence Profile**Emotional intelligence profile: 32 rated statements and 8 workplace scenarios across four…Take it on AssessAll ↗](https://www.assessall.com/store/emotional-intelligence-profile?utm_source=bodhih.com&utm_medium=referral&utm_campaign=cross_sell&utm_content=journey&utm_term=emotional-intelligence-resilience-learning-journey "Opens AssessAll in a new tab")[AA*Psychometric*Assessment · 40 min**Behaviour Under Pressure Assessment for Working Professionals**10 work situations seen twice — ordinary week and heavy week — plus ranking, matching and…Take it on AssessAll ↗](https://www.assessall.com/store/behaviour-under-pressure-assessment?utm_source=bodhih.com&utm_medium=referral&utm_campaign=cross_sell&utm_content=journey&utm_term=emotional-intelligence-resilience-learning-journey "Opens AssessAll in a new tab")[AA*Leadership & Management*Assessment · 20 min**Resilience & Stress Management**Resilience and stress management assessment: 18 items in 20 minutes on recovery, triggers…Take it on AssessAll ↗](https://www.assessall.com/store/resilience-stress-management?utm_source=bodhih.com&utm_medium=referral&utm_campaign=cross_sell&utm_content=journey&utm_term=emotional-intelligence-resilience-learning-journey "Opens AssessAll in a new tab")[AA*Emotional Intelligence*Assessment · 22 min**Taking It Well: What You Do When Somebody Tells You Something You Did Not Want to Hear**Feedback tools measure how you give it.Take it on AssessAll ↗](https://www.assessall.com/store/taking-feedback-well?utm_source=bodhih.com&utm_medium=referral&utm_campaign=cross_sell&utm_content=journey&utm_term=emotional-intelligence-resilience-learning-journey "Opens AssessAll in a new tab") ## Who does what **Participants** Take assessments, attend sessions, complete assignments and share evidence of change. **Their managers** Sponsor the journey, agree goals, hold check-ins and recognise progress. **HR and L&D** Own the business goal, selection, communication and internal reporting. **Bodhih** Diagnoses, designs, delivers, coaches, measures and reports, as one accountable partner. ## What your organisation gains - Fewer conflicts and escalations - Better collaboration across teams - More sustainable performance and fewer burnout-related exits - Stronger client relationships - A respectful, high-trust culture ## Frequently asked questions ### What is an emotional intelligence learning journey? A 4 to 6 month program that builds self-awareness, self-management, empathy and resilience through an EI profile, workshops, practice, coaching, nudges and a post-assessment. ### Can emotional intelligence be improved through training? Yes, when training includes practice and feedback over time. That is why this journey uses daily reflection, coaching and spaced refreshers rather than a single workshop. ### How is emotional intelligence measured? With an emotional intelligence profile on AssessAll before and after the journey, plus feedback from colleagues on specific behaviours. ### Is this a wellbeing or mental health program? No. It builds workplace skills such as self-management and resilience. It is not therapy. For clinical concerns, people should speak with a qualified professional. ### Can it run online? Yes. Workshops can run as [live virtual](https://bodhih.com/live-virtual-classes/) labs, and coaching circles and nudges work well online. ### Is the design fixed? No. It is one of two sample [soft skills](https://bodhih.com/behavioural-skills-training-in-india/) journeys, customised to your people, culture and goals. More sample journeys ## Other learning journeys [All learning journeys](https://bodhih.com/learning-journeys/) [Soft skills · Sample journey**Campus to Corporate Learning Journey**60–120 days · Graduate and postgraduate hiresDiagnoseLearnLaunchApplyCoachReinforceMeasureSee the journey →](https://bodhih.com/campus-to-corporate-learning-journey/)[Leadership · Sample journey**First-Time Manager Learning Journey**3–6 months · Managers in their first 0–18 months of leading a teamDiagnoseLaunchLearnApplyCoachReinforceMeasureSee the journey →](https://bodhih.com/first-time-manager-learning-journey/)[Leadership · Sample journey**Leading Leaders Learning Journey**6–9 months · Managers of managersDiagnoseLaunchLearnApplyCoachReinforceMeasureSee the journey →](https://bodhih.com/manager-of-managers-learning-journey/)[Communication · Sample journey**Executive Communication & Presence Learning Journey**4–6 months · Senior managersDiagnoseLearnApplyCoachReinforceMeasureSee the journey →](https://bodhih.com/executive-communication-learning-journey/)